JS
REPLAY / ex-048
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Reviewed as if it had not run yet. The coach sees only experiments that read out before 2025-10-06.
01 THE EXPERIMENT, OUTCOME HIDDEN
HYPOTHESIS
If answers are searchable without leaving the product, fewer teams open a support ticket.
PRIMARY METRICSupport tickets per account9.4pp baseline
EXPECTED LIFT-2ppas written at the time
AUDIENCEactivated teamseducation
READ DATE2025-10-06started 2025-09-08
02 COACH REVIEW
Review this blind?
The coach will see only what this team knew before 2025-10-06. You answer, then the real outcome is revealed and the call is scored.